Rona — OnePortal operations guide
Rona
OnePortal operations guide
OnePortal · FutureOps Technologies
Rona — live introduction

🧠
I'm a clinician
Setting up OnePortal for my psychiatric or mental health practice.
  • Register your clinic — 14-day free trial
  • Enroll patients from your dashboard
  • Rona supports them between sessions
  • You get a pre-session brief before each visit
Start Free Trial →
💚
I'm a patient
My therapist or psychiatrist uses OnePortal and referred me here.
  • Your clinic will send you a portal link by email or SMS
  • Use that link to set up your patient account
  • Log daily check-ins, journal, and talk to Rona

Didn't receive a link? Ask your therapist or clinic reception — they control enrollment.

Patient portal login →
How It Works

Continuity-of-care, built in.

Book consultations online, enroll patients automatically, and support them between visits — standalone or alongside PsychOS assessments.

01 · PATIENT
Daily Check-Ins & Journaling
Patients log mood, energy, anxiety, sleep, and stress every day. Write freely or use guided prompts. Rona offers a supportive reflection — not clinical advice.
02 · AI
Pattern Detection & Risk Monitoring
Rona monitors for risk language and score declines. Crisis language triggers immediate escalation — crisis resources delivered to patient, therapist notified in real-time.
03 · THERAPIST
Pre-Session Intelligence Brief
Before each session, Rona generates a 3-paragraph summary: mood trend, journal themes, homework completion, and recommended session focus. Session prep in 30 seconds.
Features

Everything that happens between sessions.

OnePortal captures the full picture — not just what happens in the 60-minute hour.

📊
Mood & Metric Tracking
Daily mood, energy, anxiety, stress, and sleep scores. Tags for mood states and stress factors. 7-day sparklines at a glance in the therapist dashboard.
📓
Guided & Free Journaling
Free-write, guided prompts, gratitude journal, and homework journaling modes. AI generates themes, sentiment, and a gentle reflection — never clinical advice.
📋
Therapy Homework
Assign exercises, worksheets, reading, and behavioral tasks. Patients track progress. Rona checks in on overdue homework. Therapist sees completion rates.
🎯
Goals
Patient and therapist-set goals with progress tracking. Tied to homework and session notes. Rona celebrates milestones and gently nudges stalled goals.
⚠️
Risk Monitoring
Crisis keyword detection across check-ins, journals, and Rona conversations. Three-tier flagging: moderate, high, crisis. Immediate therapist notification for crisis-level flags.
Rona Companion
An empathetic, non-clinical AI companion available between sessions. Helps with homework, celebrates progress, provides a safe space. Never diagnoses. Never replaces therapy.
📈
Engagement Scoring
Weighted engagement score from check-ins (30%), journals (25%), homework (25%), sessions (10%), goals (10%). Trend tracking: improving, stable, declining, critical.
🔗
PsychOS Integration
Links directly to PsychOS cases. Session records sync to bookings. Risk flags appear in PsychOS case timeline. One ecosystem, no duplicate data entry.
🛡
Full Clinical Visibility
All AI conversations are visible to the supervising therapist. Nothing happens without clinical oversight. Patients know their therapist can see everything they share with Rona.
AI Safety Architecture

Rona is a companion.
Not a clinician.

Every AI interaction in OnePortal is governed by a strict safety boundary. Rona supports. It reflects. It encourages. It never takes clinical action.

Philippine crisis resources: NCMH 1553 · Hopeline 2919

Never Diagnoses
Rona cannot produce clinical diagnoses or label conditions, regardless of what a patient shares.
Never Prescribes
No medication suggestions, dosage references, or treatment recommendations of any kind.
Never Replaces Therapy
Rona explicitly clarifies it is a companion and cannot replace a licensed therapist.
Always Escalates Crisis
Crisis language immediately triggers therapist notification and delivers PH hotlines.
Always Logged
Every AI conversation is logged and visible to the supervising psychologist.
Always Transparent
Patients know their therapist can see all Rona interactions. No hidden conversations.
Pricing

Per clinic. Not per patient.

One subscription covers all enrolled members. Members enroll via PsychOS — no separate patient billing.

Starter
₱3,800
per month · billed monthly
Up to 20 active members
  • Daily check-ins + mood tracking
  • Free-write journaling
  • Homework tracking
  • Rona companion (basic)
  • Risk monitoring + alerts
  • PsychOS integration
  • Therapist dashboard
Start Free Trial →
Enterprise
₱19,010
per month · billed monthly
Unlimited members
  • Everything in Growth
  • Video session integration
  • Group therapy support
  • Custom journal prompts
  • White-label patient portal
  • Advanced analytics exports
  • API access + webhooks
  • Dedicated implementation
Start Free Trial →

Your patients deserve
support every day.

Not just the hour you see them. OnePortal extends your clinical presence into the 167 hours between sessions — safely, ethically, and under your supervision.

Request Access → See Dashboard Demo
OnePortal · FutureOps Technologies · Requires PsychOS subscription